Customer Relations Management Associate

The CRM Associate’s responsibilities include looking into the client/s CRM, coordinating with the client for the annual/quarterly marketing plan and email approvals, brainstorming and creating email marketing campaigns, creating and checking email workflows, and sending monthly reports on CRM ROI. Ultimately, you’ll deliver quality email campaigns that will convert leads to customers.

If you’re experienced with crafting converting emails and enjoy managing projects, we’d like to meet you. 

What the Ideal Candidate Will Have

Motivated, willing to sacrifice, and has the hunger and humility to learn.

 

Basic understanding of email marketing and customer relationship management.

 

Tech-savvy and knows his or her way around the internet.

 

Possesses strategic and critical thinking skills.

 

Excellent written and verbal communication skills (email, phone, etc.).

 

Experience with various CRM platforms is a big plus.

 

Experience with market research is a big plus.

 

Not afraid to take on challenges and is always looking for growth.

 

Beginner’s mindset – always a student despite having experience in the industry.

 

What Winning as a CRM Associate Looks Like

 

 Creation and monitoring of automated email workflows.

 

Creation and monitoring of email marketing campaigns.

 

Emails are sent in a timely manner.

 

Successful coordination with client/s and Account Manager/s for marketing campaigns.

 

Email lists will be segmented and maximized.

 

ROI negotiated with clients are consistently met.

 

Content is revised within the deadline whenever client/s would request changes.

 

A Few Things we Want you to Know

Some of Our Benefits